True Compassion Care




Our Services

We work closely with our participants, their family and other support networks to provide quality support and resources to help them achieve their goals. We understand that things can change, so we offer a flexible service that ensures you to live your life, your way.

Accommodation/Tenancy Assistance

True Compassion Care Pty. Ltd is an NDIS Registered Provider operating in Melbourne [ Victoria ] and Brisbane [ Queensland ]. We have a team of experienced and qualified direct support workers who can assist you with Accommodation / Tenancy also aims to help you in applying for suitable rental accommodation or undertake tenancy obligations in line with the participant’s tenancy agreement and needs.

Our focus is to promote independent living, we work with you to navigate the barriers in your daily life, to implement strategies that will assist towards your independence. Our goal is to assist participants to overcome barriers that impact a current tenancy or supporting participants to explore and obtain alternative housing, we help by providing practical one on one assistance and capacity building assistance that is tailored to meet an individual’s specific needs. True Compassion Care is here to help you for NDIS Home and Living Supports!

Our services may include the following:

  • Liaising with real estate agents or proprietors to identify barriers to maintaining at risk tenancies
  • Assistance with budgeting
  • Redefining or developing housing goals
  • Assistance with rental applications dealing with utility providers to access available grants
  • Exploring alternative housing
  • Building capacity to obtain suitable accommodation independently
  • Implementing strategies to maintain current tenancy

Community Nursing Care

True Compassion Care specialises in Nursing care community nurses, we have a team of caring professionals who are highly skilled, culturally sensitive and ready to assist. Our services can be provided in your home environment by a qualified nurses.

The NDIS will fund disability-related health supports where these supports directly relate to a participant’s significant and permanent functional impairment and assist them to undertake activities of daily living. Our experienced staff can provide these supports to our Participants in a range of environments, including, but not limited to, the participant’s own home. We offer domestic assistance service to the people with disability

Disability-Related Health Supports provide nursing care to respond to the disability-related health needs of a participant where that care is not the usual responsibility of the health system.

Some of the supports our Community Nursing team provides are:

  • Dysphagia: Applies to Participants with trouble eating, drinking or swallowing on a daily basis.
  • Respiratory: Applies to Participants who need help with their breathing and maintenance of their respiratory health, including any associated care, comfort, planning or supports.
  • Nutrition: Applies to Participants who need help with the way they eat or understanding the food they need.
  • Diabetes: Applies to Participants who have daily problems with how much sugar is in their blood.
  • Continence: Applies to Participants who need daily assistance with toileting (bladder and bowel).
  • Wound & Pressure Care: Applies to Participants who need daily wound and pressure care (resulting from pressure wounds or swollen limbs).
  • Epilepsy: Applies to Participants who need daily help managing the way epilepsy affects the way their brain and nerves work.

Assistance with daily personal activities

At True Compassion Care we assist you to maintain your regular personal hygiene routine, improve and maintain your health and wellbeing. The program aims to help with, and/or supervising, personal tasks of daily life to develop skill of the participant to live as independent as possible. Our experienced and respectful staff are proficient in all aspects of personal care and we make sure that you look and feel your best.

We provide service across a variety of settings:

  • Attending appointments
  • Support with personal hygiene
  • Support with Personal grooming
  • Oral hygiene
  • Bathing
  • Dressing
  • Bladder and Bowel Management
  • Menstrual care
  • Assistance with toileting
  • Support with eating and drinking
  • Assistance with mobility and transport
  • Basic First Aid

Assistance with daily life tasks in a group or shared living arrangement

At True Compassion Care, our support team can help participants to manage responsibilities and challenges of these shared spaces. This support mainly focuses on developing domestic skills that allow our Participants to live as independently as possible.

We provide support right from personal care, meal preparation, cleaning individual and shared spaces in the house. We also assist our participants in succeeding in their living situation and relationships with their family / housemates. We can deliver this service within shared living such as units or family arrangements. Explore our Individualised support options and choose a feasible one

Snapshot of some of the supports that we can offer

  • Assisting with daily tasks for independent living
  • Transition to independent living
  • Support for self-care
  • Accommodation and activities within a residency

Community Participation

True Compassion Care helps you to Identifying and overcoming barriers you may face to participate fully in society. We encourage and support you to go out and about, meet new people and try new things Our qualified and dedicated staff will work in partnership with you and create a plan that suits all your needs and goals. 

Our Community Participation Program includes the following services:

  • Participation in social groups
  • Spending quality time with friends and family
  • Capacity Building
  • Recreational activities
  • Volunteering
  • Camps
  • Visit to the local library
  • Skill Building
  • Accessing job training and employment opportunities

Contact our team for community support services.

Group and centre-based activities

True Compassion Care’s Group and centre-based activities program is designed to meet the needs of individuals and promote personal and social growth and this program is ideal for someone who wants to improve their Quality of life and we encourage our participants to meet new people, make new friends, participate in activities,

We are here for you every step of the way, as you find your niche in society and our program is essential as it can lead to improved wellbeing outcomes for you and your careers in terms of health, employment and education. True Compassion Care offers exciting NDIS group activities in Preston & Reservoir.

The group-based activities help you engage in recreational and social activities in a community to have a holistic exposure to interpersonal skill-building Our team members are fully qualified, professional, experienced and ready to set your goals with you and work with you to achieve it.

Our Group Activities includes the following:

  • Attending Social events
  • Games; group games/computer games
  • Music; listening to, playing and attending music events
  • Art and craft activities
  • Tv and movies
  • Community gardening
  • Solo and team sport
  • assistance with yoga and exercise.

Assistance with household tasks

True Compassion Care specialises Disability support services, we are a proud NDIS registered provider, this program is designed to ensure that you live in a safe and healthy environment where you are comfortable and maintain your independence. Our experienced support staff will assist you to learn new skills by maintaining your existing skills. Right now, we serve the Preston and Heidelberg areas. Call us and discover our NDIS Domestic Assistance services.

Assistance with Food and Shopping

  • Meal preparation
  • Diet plan
  • Grocery shopping
  • Delivering/Ordering food

Assistance with House Essential Cleaning

  • Help with living areas and bedrooms
  • Bathroom’s cleaning
  • toilets
  • kitchens

Assistance with House Deep Cleaning

  • vacuuming or mopping floors, dusting
  • cleaning stoves tops
  • wiping down bench tops
  • tidy fridge

Assistance with linen and laundry

  • changing bed linen
  • laundry
  • washing, drying
  • essential ironing

Assistance with Gardening

  • yard maintenance
  • shaping and trimming
  • helps to keep the lawn grass in shape

Contact us for NDIS Household tasks.

Assistance with travel and transport

Our transport service is available to those participants who are unable to travel alone or access other transport because of their disability. We offer various support and services to enable your participation at community, social or economic platforms. We assist and train you to access public transport with ease. Our specialised team members are well-trained, licensed drivers and we have vehicles to provide safe and effective transport. Additionally, True Compassion Care is able to provide a wheel-chair accessible vehicles to support our participants who are unable to access public transport. True Compassion Care provides NDIS Transport Services in Victoria, Preston, and Heidelberg West.

Our convenient transport service, that can be scheduled in advance, and can assist you with:

  • Assistance with Attending Community, social, economic, participation events
  • Transport to School or any educational facility
  • Medical appointments
  • Employment
  • Local shopping centres
  • Community participation events
  • Visiting a local library

Innovative Community Participation

At True Compassion Care, we offer our participants the opportunity for Innovative Community Participation that is designed specifically to support people with disabilities to learn new skills and polish pre-existing skills and we help you take part and create Innovative community participation by identifying the groups. We assist connect you with fellow members and caretakers to bring you the resources that you need to live a truly fulfilling and happy life.

Our dedicated and highly-trained staff work with you, your carers and your family to help you identify your strengths and goals and create a support plan that is tailor-made to suit your specific needs.

The following services are included in our Innovative Community Participation program:

  • Assistance with finding suitable employment
  • Participation in free community events
  • Assistance with setting up your own small business
  • Workshops to learn new skills
  • Mentoring to overcome any challenges you face at your workplace

Interpreting and translating

True Compassion Care ensure that our NDIS participants obtain or retain appropriate and safe interpreter support services, we can provide one on one support to assist participants to achieve their individual goals. We understand that our clients are generally dealing with sensitive or difficult issues, so our interpreters aim to be compassionate and supportive while enabling effective communication which is vital in medical and legal consultations.

Our team members are fully qualified, professional, experienced and ready to set your goals with you and work with you to achieve it.

We help facilitate communication between the participant and legal professionals,

 We help facilitate communication between the participant and Doctors, physical therapist, Dietician and with medical appointments

We help facilitate communication between the participant and NDIS Plan Managers, plan coordinators.

Our Support workers will help you with the following:

  • Assistance with travel and transport
  • Assistance with tenancy support
  • Assistance with finance/ budgeting
  • Liaising with Public Trustee, Legal and other Mainstream supports.
  • Assistance to participate in social and community activities.
  • Assistance to maintain friendships and to make new friends
  • Assistance to participate in groups of your choice.
  • Assistance to learn new skills
  • Assistance to join groups
Scroll to Top

Message us